All our pieces are made of solid 18K gold (yellow, rose and white). All our stones are natural diamonds and gems.

If you have any questions about your size, we recommend printing the guides and following the instructions so you can find the ideal size for you. Check the sizing guide here.

We offer free standard shipping and other express shipping. We process orders from Monday to Friday, except holidays. Orders received on weekdays after 12 p.m. Eastern Time, weekends or holidays, processing will begin the next business day. Orders are not shipped the same day they are placed. Please allow 2 business days after placing your order for processing. Bisarini Jewelry will send you an email with shipping confirmation and tracking number. Shipping times may vary due to the availability of our merchandise. Each product has its own delivery time.

We offer international shipping for all of our items. Please note that some of the countries outside the US may charge import taxes or fees and the recipient will be responsible for payments. They will be picked up by FedEx, UPS or DHL before the package can be delivered. When shipping internationally, Bisarini Jewelry will not be responsible for any delays in deliveries due to import issues. All charges incurred for a refused delivery, as well as the cost of returning the package to Bisarini Jewelry, will be the responsibility of the buyer.

Look for the UPS, FedEx, DHL, or USPS tracking number listed in your shipping confirmation email. Clicking this tracking number takes you to the tracking page for your item on the UPS, FedEx, DHL or USPS website. If clicking the number doesn't work automatically, simply visit www.ups.com, www.dhl.com, www.fedex.com or www.usps.com and enter your number to track the shipment of your order.

At Bisarini Jewelry we love to please you, so if you are not satisfied with your order, we will gladly accept a return for a credit in our store or an exchange within 7 days of receiving the delivered product. Shipping and handling charges are not refundable. Any product that shows signs of wear or that has been altered, resized or damaged will not be accepted for return. Engraved jewelry items cannot be returned. Online returns without a Bisarini Jewelry return code (RMA) and packages that are not insured will be refused upon receipt. Items must be returned in the original packaging, including boxes, bags, and any free gifts with purchase. All sale items, custom styles and custom orders cannot be canceled, returned or exchanged. Take extra care when packing fragile products to ensure they are not damaged during transport. Gift card purchases cannot be refunded.

Please contact info@bisarinijewelry.com to receive a return authorization number. Please include your order number in the email. We will not accept returns without an authorized RMA number. Before sending the return, please make sure the item is in the original packaging and in a shipping box to avoid further damage. Shipping in an envelope may damage the item and we will not be able to accept the return. Ship the item to the address listed via an insured mail service, such as FedEx or UPS, with a signature required. Remember to insure the package for the cost of the item. If we do not receive your return package as described above, we reserve the right to reject it. Bisarini Jewelry is not responsible for returned items lost or damaged in the mail.